Exterity does not support bare installs on non-Exterity hardware, only a virtual machine install is supported.

AvediaServer performance under a virtual machine cannot be guaranteed as it depends on factors outside Exterity’s control, for example, the physical machine used, virtual machine configuration parameters, number of other virtual machines running on the same hardware etc.

Exterity strongly recommends that the Exterity virtual machine is the only VM running on the physical machine for any AvediaServer virtual machine installation which is required to run VoD, Play or Record.

For any support incidents associated with a virtual machine installation, Exterity will need to reproduce the fault on known Exterity hardware to exclude performance or other issues potentially associated with the customer’s virtual machine.